Radisson JFK Hotel - FAQ's

RADISSON HOTEL JFK
Frequently asked questions

Q. Where are you located?
A. The Radisson Hotel JFK Airport is located ¼ mile from JFK Airport. It is the ideal stopover for guests flying into America’s fifth busiest airport. Our hotel offers travelers easy access to the Belt Parkway and Van Wyck Expressway 678 and is situated near an array of public transportation options.
Q. How close is the hotel to major attractions?
A. Radisson Hotel JFK is conveniently located near many major attractions in Queens such as:
  • Jamaica Bay Wildlife Refuge – 0.2 miles
  • Aqueduct Race Tracks – 1 mile
  • Resorts World Casino – 3.5 miles
  • Citi Field – 7 miles
  • Flushing Meadows – 8.5 miles
  • Aviator Sports Complex in Brooklyn – 10 miles
Q. Is smoking permitted at the hotel?
A. No, our property is a 100% smoke-free hotel.
Q. Is transportation available to the airport and area attractions?
A. The Radisson Hotel JFK offers free shuttle service to and from JFK airport. Our complimentary shuttle departs from the hotel every 30 minutes. If you are flying in, just call the front desk and we will pick you up from Federal Circle.
Q. What dining options does the Radisson Hotel JFK offer?
A. Connections Restaurant:
  • Breakfast: 6:00AM - 11:00AM
  • Lunch: 12:00PM - 1:30PM
  • Dinner: 5:00PM - 11:00PM

Lounge Bar: Open daily from 5:30pm - 11:30pm

The Galley: Open 24 hours a day. Cold sandwiches, salads, soup, snacks & beverages served.

Q. Are there any ATM machines in the hotel?
A. Yes. There is an ATM machine located in the lobby of the hotel.
Q. Does the hotel offer luggage storage?
A. Yes. The hotel offers luggage storage for guests checking in or out the same day (till 11pm)
Q. Can I send or receive merchandise to my hotel room?
A. Yes, guests at the Radisson Hotel JFK Airport can send and receive packages. This service is offered complimentary to guests of the hotel. In order to send packages we ask our guests to create an account with the desired courier service, e.g. FedEx or UPS. Pick up from the hotel can then be scheduled.
Q. Does the hotel offer non-smoking or ADA-complaint rooms?
A. All our rooms are non-smoking. Our hotel also offers ADA rooms, as well as accessible parking and accessible public area features.
Q. Do you have rooms with refrigerators or microwaves?
A. Yes, some of our rooms include free in room microwave and refrigerator. In addition, we offer free coffee maker, iron, ironing board, hair dryer and radio alarm clock.
Q. Does the hotel provide parking?
A. Yes, we offer onsite valet only parking.
Q. Does the hotel have laundry facilities and offer dry cleaning service?
A. Yes, the hotel does offer self-serve laundry facilities. Dry cleaning services are available from 9am till 6pm Monday through Saturday. (Fee applies)
Q. Does the hotel offer business services?
A. A business center in the lobby area is available 24 hours a day, featuring a complimentary computer workstation, copy machine, printer and scanner.
Q. Does the hotel offer WI-FI?
A. Wi-Fi is available free of charge in all guest rooms and public areas.
Q. What is the cancellation policy?
A. Reservations may be cancelled up to 6pm the day of arrival without penalty. Cancellations made after 6pm the day of arrival are subject to a one night plus applicable taxes.
Q. How do I guarantee my reservation?
A. All reservations must be guaranteed with a major credit card.
Q. What credit cards or currency is accepted?
A. The hotel currently accepts American Express, Visa, Master Card, Diners Club, Carte Blanche, and Discover. Cash payments must be made in US currency.
Q. What are check-in and check-out times?
A. Check in is available at 3:00pm and check-out is by 11:00am. Early check-in and late check-out are available upon request and are subject to availability.
Q. Are connecting rooms available?
A. Connecting rooms are available but subject to availability. Please contact the Front Desk for special requests.
Q. What is the maximum capacity to a room?
A. Double standard rooms are limited to 4 guests. King bedded rooms can accommodate up to 2 guests.
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Special Deals

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Parking Near JFK Airport

Enjoy 24-hour transportation to and from JFK as well as parking for up to fourteen (14) days.
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Breakfast for 2 or 4

Enjoy our breakfast buffet for two or four each morning on the hotel's lobby level.
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Stay 5 Nights - Save 20%

Stay on weekdays or weekends for three or more consecutive nights and save up to 20%.
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